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Return Policy

Easy Returns
If for any reason you find yourself unsatisfied with your purchase, our company provides customers with Easy Returns. With Easy Returns, items purchased online can be returned to us, provided the merchandise is in its original packaging. 

Returns & Exchanges
All returned items must be in their original state, with all tickets attached and deemed by our company to be unworn/undamaged before they can be accepted for a refund.

After you receive the merchandise within 7 working days, please contact us directly by phone: +852 68969182 or email: customizedproductionhk@gmail.com and explain the reasons for return & exchange.  We'll proceed your request expeditiously.

Exchanges
If you are not satisfied with your purchase and wish to exchange it, you may return it in accordance with our return policy and then call +852 68969182 or email: customizedproductionhk@gmail.com with your original order number. We'll be happy to replace your order for you.  Please note that delivery charges will apply to your new selection.

Merchandise can be returned up to *7 days.

Please contact us for additional details.

Price adjustments will not be made for clearance merchandise.

Refunds/exchanges are not permitted after the allowable return period.

*Note:  Consumable goods and commodities particularly stated on the product sales page, since special product attributes, some have a shelf life and other problems that can not unsubscribe, but still enjoy the new flaw unconditional replacement service.

**The shop has the final decision**